Shipping & Returns

Thank you for supporting Phoenix RISE! Each item is made to order, so please review your selections and sizing information before purchasing.

Production & Shipping

Orders are printed and shipped through Printify’s production partners. Production typically takes 2–7 business days after an order is submitted for production. Standard U.S. shipping generally takes an additional 2–5 business days.

These are estimates, not guaranteed delivery dates. Holidays, availability, and carrier delays may affect timing. Items may arrive in separate packages.

Shipping is currently available within the United States. Shipping charges are shown at checkout.

Returns & Exchanges

Because items are made to order, Phoenix RISE does not accept returns or exchanges for a change of mind or an incorrectly selected size or color. Please check the size chart before ordering.

Damaged, Incorrect, or Misprinted Items

If your item arrives damaged, has a printing defect, or differs from what you ordered, please email info@phoenixriseky.com within 14 days of delivery.

Include your order number, a brief description of the issue, and clear photos showing the item and the problem. For an incorrect size or item, please include a photo of the label.

I’ll review the issue with the production partner and help arrange an appropriate replacement or refund. Please contact me before sending anything back.

Order Changes & Cancellations

Contact info@phoenixriseky.com as soon as possible if you need to change or cancel an order. Changes and cancellations cannot be guaranteed once production has begun.

Delivery Questions

Please double-check your shipping address at checkout. If your package is delayed, missing, or returned to the sender, email info@phoenixriseky.com with your order number so I can help investigate. Additional shipping charges may apply when an order must be resent because of an incorrect address.