Privacy Policy
Phoenix RISE KY LLC Website Privacy Policy
Last updated: October 8, 2026
This policy explains how Phoenix RISE KY LLC handles information collected through this website, including general inquiries, newsletter signups, and shop purchases.
Contact forms and resource requests
When you submit a form, Phoenix RISE receives your email address, message, and any other information you choose to provide. This information is used to respond to questions, review feedback, and consider resource requests.
The website is hosted by Squarespace, which processes form submissions. Submissions are accessible through Squarespace and emailed to the business email account.
Spam protection
Website forms use Google reCAPTCHA to help prevent spam and automated submissions. Google processes information through this service to assess whether interactions come from a person or an automated system.
Learn more:
Google Privacy Policy: https://policies.google.com/privacy
Google Terms of Service: https://policies.google.com/terms
Please do not submit confidential clinical information, medical records, or urgent requests through website forms. These forms are intended for general communication and are not monitored for emergencies. Submitting a form does not establish a therapist-client relationship.
News and updates
If you choose to sign up for news and updates, your email address and subscription choice may be used to send information about new articles, resources, training opportunities, and products. Newsletter signup is optional. You can withdraw your subscription by contacting info@phoenixriseky.com or using the unsubscribe link in marketing emails.
Shop purchases and order fulfillment
When you place an order, Phoenix RISE KY LLC collects information needed to process and deliver your purchase. This may include your name, email address, billing and shipping addresses, phone number, and order details, such as the products, sizes, and colors selected.
Squarespace hosts the online shop and processes order information. For merchandise fulfilled through Printify, information needed to produce and deliver your purchase is shared with Printify, its print providers, and shipping carriers. Order information is also used for customer service, returns or refunds where applicable, and business recordkeeping.
Payment information is processed by the payment service available at checkout. The payment provider’s privacy policy applies to its handling of that information.
You can learn more at:
Squarespace: https://www.squarespace.com/privacy
Printify: https://printify.com/privacy-policy/
Cookies and website visitor information
This website uses essential cookies to support security and functions such as shopping and checkout. Non-essential cookies managed by Squarespace’s cookie controls are restricted until you consent. You can accept, decline, or customize these cookies through the banner and change your choices later using Cookie Preferences.
Squarespace also processes technical information, such as your IP address, browser and device information, and pages visited, to operate, protect, and improve its hosting services. For more information, visit https://www.squarespace.com/privacy.
External websites
This website links to other services, including counseling platforms and social media. When you follow an external link, that service’s privacy policy applies to information you provide there.
Privacy questions
For questions about how your information is handled, or to request access, correction, or deletion of information you have submitted, contact info@phoenixriseky.com. Requests will be handled in accordance with applicable law; some records may need to be retained for legal or business obligations.